2.3.3 Functionality for error investigation and resolution
The following figure shows the functionality used in investigating and resolving errors.
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![[Figure]](GRAPHICS/CS020213.GIF)
Intelligent Integrated Management Base surveys and measures are performed starting from the dashboard Identify the monitoring target that detected the error by node status and alert information, and check the current status from the performance data and the phenomenon that occurred in the event display. For business-related phenomena, use linked unit view to check whether the subsequent root JobNet is affected, or the trend view to check the relevance of job execution and performance data. If necessary, open the [Monitor] window of JP1/AJS - Web Console to check the detailed info. The cause of the event is inferred in the dashboard by comparing the performance data at the time of the event with historical data and related systems.
Error investigation and resolution via the Central Console is based on JP1 events. You can display detailed information about a JP1 event, and search for events related to the JP1 event in question. Error investigation and resolution also applies to starting the application that issued a particular JP1 event or any application, execution of commands, and linkage with other JP1-series products, such as JP1/PFM.
Using the Central Scope, you can search for monitoring nodes related to the problem. You can also change the status or the monitoring status of the monitoring nodes.
To check the change history of the events in which the status of the monitored objects was changed, execute the Search Status-Change Events menu command.
When the range of your investigation extends to the system configuration, use the IM Configuration Management feature. Using IM Configuration Management - View, you can check the status of the host on which the problem occurred, delete that host from the system hierarchy, or apply the hierarchical system information saved in IM Configuration Management to the host. If you do not use IM Configuration Management, you must examine the log information, assess the status of the affected host, and resolve the problem yourself.
Using the Hitachi Network Objectplaza Trace Library (HNTRLib2) with the core functionality, you can output all the trace information generated by the JP1/Base and JP1/IM - Manager processes to a single integrated trace log.