I.6 List of error codes for Application Server installation and un-installation (In Windows)

This subsection describes the codes used for reporting errors during installation and un-installation.

Product-specific return code and component software-specific error code

The following table describes the meaning and action for the codes specific to the products and component software. If the code is not specified in the following table, see the common return codes for products and the common error codes for component software described in Table I-3. Note that if the return code and error code cannot be obtained, ** is output.

Table I‒2: Meaning and action of codes specific to the product and component software
Name of the product or component software	Code	Meaning	Action
Application Server	`04`	The installation of Application Server terminated normally, but an error occurred while a patch was being applied to the product.	Check the error code for patch application, output after `PATCH END` in `Application-Server-installation-directory\install.log`, and then take the action described in Table I-4.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the product on a platform that is supported by Application Server.
	`92`	A product other than Application Server is already installed.	Un-install the product other than Application Server that is already installed, and then install Application Server.
	`93`	A new Application Server version is already installed.	Check the Application Server version you are trying to install.
	`94`	An error occurred during the transmission of the common module files.	Contact maintenance personnel.
	`95`	An error occurred when the installer of the component software was being started.	Contact maintenance personnel.
	`96`	An error occurred during the processing of the installer of the component software.	See the component software error code, remove the cause of the error, and then re-install the product.
	`97`	Other error has occurred.	If an error occurs during the installation and un-installation of HiRDB/Single Server Version 10, the return code is output in the "`97,XX,YY`" format. For `YY`, see the error codes for HiRDB/Single Server Version 10. In cases other than the above, contact maintenance personnel.
	`98`	The number of characters in the installation destination directory name exceeded the limit.	The installation destination directory name must be 50 or less single-byte characters.
	`99`	A timeout occurred during the un-installation of Application Server.	Contact maintenance personnel.
Client	`04`	The installation of Client terminated normally, but an error occurred while a patch was being applied to the product.	Check the error code for patch application, output after `PATCH END` in `Client-installation-directory\install.log`, and then take the action described in Table I-3.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the product on a platform that is supported by Client.
	`92`	A product other than Client is already installed.	Un-install the product other than Client that is already installed, and then install Client.
	`93`	A new Client version is already installed.	Check the Client version you are trying to install.
	`94`	An error occurred during the transmission of the common module files.	Contact maintenance personnel.
	`95`	An error occurred when the installer of the component software was being started.	Contact maintenance personnel.
	`96`	An error occurred during the processing of the installer of the component software.	See the component software error code, remove the cause of the error, and then re-install the product.
	`97`	Other error has occurred.	If an error occurs during the installation and un-installation of HiRDB/Single Server Version 10, the return code is output in the "`97,XX,YY`" format. For `YY`, see the error codes for HiRDB/Single Server Version 10. In cases other than the above, contact maintenance personnel.
	`98`	The number of characters in the installation destination directory name exceeded the limit.	The installation destination directory name must be 50 or less single-byte characters.
	`99`	A timeout occurred during the un-installation of Client.	Contact maintenance personnel.
Developer	`04`	The installation of Developer terminated normally, but an error occurred while a patch was being applied to the product.	Check the error code for patch application, output after `PATCH END` in `Developer-installation-directory\install.log`, and then take the action described in Table I-3.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the product on a platform that is supported by Developer.
	`92`	A product other than Developer is already installed.	Un-install the product other than Developer that is already installed, and then install Developer.
	`93`	A new Developer version is already installed.	Check the Developer version you are trying to install.
	`94`	An error occurred during the transmission of the common module files.	Contact maintenance personnel.
	`95`	An error occurred when the installer of the component software was being started.	Contact maintenance personnel.
	`96`	An error occurred during the processing of the installer of the component software.	See the component software error code, remove the cause of the error, and then re-install the product.
	`97`	Other error has occurred.	If an error occurs during the installation and un-installation of HiRDB/Single Server Version 10, the return code is output in the "`97,XX,YY`" format. For `YY`, see the error codes for HiRDB/Single Server Version 10. In cases other than the above, contact maintenance personnel.
	`98`	The number of characters in the installation destination directory name exceeded the limit.	The installation destination directory name must be 50 or less single-byte characters.
	`99`	A timeout occurred during the un-installation of Developer.	Contact maintenance personnel.
Service Architect	`04`	The installation of Service Architect terminated normally, but an error occurred while a patch was being applied to the product.	Check the error code for patch application, output after `PATCH END` in `Service-Architect-installation-directory\install.log`, and then take the action described in Table I-3.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the product on a platform that is supported by Service Architect.
	`92`	A product other than Service Architect is already installed.	Un-install the product other than Service Architect that is already installed, and then install Service Architect.
	`93`	A new Service Architect version is already installed.	Check the Service Architect version you are trying to install.
	`94`	An error occurred during the transmission of the common module files.	Contact maintenance personnel.
	`95`	An error occurred when the installer of the component software was being started.	Contact maintenance personnel.
	`96`	An error occurred during the processing of the installer of the component software.	See the component software error code, remove the cause of the error, and then re-install the product.
	`97`	Other error has occurred.	If an error occurs during the installation and un-installation of HiRDB/Single Server Version 10, the return code is output in the "`97,XX,YY`" format. For `YY`, see the error codes for HiRDB/Single Server Version 10. In cases other than the above, contact maintenance personnel.
	`98`	The number of characters in the installation destination directory name exceeded the limit.	The installation destination directory name must be 50 or less single-byte characters.
	`99`	A timeout occurred during the un-installation of Service Architect.	Contact maintenance personnel.
Service Platform	`04`	The installation of Service Platform terminated normally, but an error occurred while a patch was being applied to the product.	Check the error code for patch application, output after `PATCH END` in `Service-Platform-installation-directory\install.log`, and then take the action described in Table I-3.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the product on a platform that is supported by Service Platform.
	`92`	A product other than Service Platform is already installed.	Un-install the product other than Service Platform that is already installed, and then install Service Platform.
	`93`	A new Service Platform version is already installed.	Check the Service Platform version you are trying to install.
	`94`	An error occurred during the transmission of the common module files.	Contact maintenance personnel.
	`95`	An error occurred when the installer of the component software was being started.	Contact maintenance personnel.
	`96`	An error occurred during the processing of the installer of the component software.	See the component software error code, remove the cause of the error, and then re-install the product.
	`97`	Other error has occurred.	If an error occurs during the installation and un-installation of HiRDB/Single Server Version 10, the return code is output in the "`97,XX,YY`" format. For `YY`, see the error codes for HiRDB/Single Server Version 10. In cases other than the above, contact maintenance personnel.
	`98`	The number of characters in the installation destination directory name exceeded the limit.	The installation destination directory name must be 50 or less single-byte characters.
	`99`	A timeout occurred during the un-installation of Service Platform.	Contact maintenance personnel.
Application Development Plug-in	`90`	A new version of the product is already installed.	Check the product version you are trying to install.
Component Container	`8C`	The installation was refused due to one of the following reasons: When an individual product installer is started directly without using the installer When a user who does not have the Administrator permission executes the setup	For 1. Use the installer setup program (`HCD_INST.EXE`). For 2. Log in with a user who has the Administrator permission, and re-execute the setup.
	`90`	Cosminexus Server Component Container for Java 01-00 or 01-01 is already installed.	Un-install Cosminexus Server Component Container for Java 01-00 or 01-01, and then install the product.
	`91`	Component Server for Java 01-00 is already installed.	Un-install Component Server for Java 01-00 and then install the product.
	`92`	The version might be downgraded. If a new version of the product is already installed When a normal version is installed while an evaluation version is already installed	Check the already installed product version and the version of the product you want to install.
	`93`	An attempt to execute the command failed.	Contact maintenance personnel.
	`95`	The start of a service was detected.	Stop all the running product services, and then re-execute the setup.
	`97`	A running program or file was detected.	Stop all the running Component Container programs, and the related programs such as Web servers, and then re-execute the setup.
	`98`	The update was reserved after the OS was restarted, but a currently non-updated program or file was detected.	Restart the OS, and after the program or file is updated, re-execute the setup.
	`99`	SI Navigation System - Agent is installed.	Un-install SI Navigation System - Agent, and then re-install the product.
Component Container - Client	`8C`	The installation was refused due to one of the following reasons: When an individual product installer is started directly without using the installer When a user who does not have the Administrator permission executes the setup	For 1. Use the installer setup program (`HCD_INST.EXE`). For 2. Log in with a user who has the Administrator permission, and re-execute the setup.
	`90`	Cosminexus Server Component Container for Java 01-00 or 01-01 is already installed.	Un-install Cosminexus Server Component Container for Java 01-00 or 01-01, and then install the product.
	`91`	Component Server for Java 01-00 is already installed.	Un-install Component Server for Java 01-00 and then install the product.
	`92`	The version might be downgraded. If a new version of the product is already installed When a normal version is installed while an evaluation version is already installed	Check the already installed product version and the version of the product you want to install.
	`97`	A running program or file was detected.	Stop all the running Component Container programs, and the related programs such as Web servers, and then re-execute the setup.
	`98`	The update was reserved after the OS was restarted, but a currently non-updated program or file was detected.	Restart the OS, and after the program or file is updated, re-execute the setup.
	`99`	SI Navigation System - Agent is installed.	Un-install SI Navigation System - Agent, and then re-install the product.
Component Container - Redirector	`8C`	The installation was refused due to one of the following reasons: When an individual product installer is started directly without using the installer When a user who does not have the Administrator permission executes the setup	For 1. Use the installer setup program (`HCD_INST.EXE`). For 2. Log in with a user who has the Administrator permission, and re-execute the setup.
	`90`	Cosminexus Server Component Container for Java 01-00 or 01-01 is already installed.	Un-install Cosminexus Server Component Container for Java 01-00 or 01-01, and then install the product.
	`91`	Component Server for Java 01-00 is already installed.	Un-install Component Server for Java 01-00 and then install the product.
	`92`	The version might be downgraded. If a new version of the product is already installed When a normal version is installed while an evaluation version is already installed	Check the already installed product version and the version of the product you want to install.
	`97`	A running program or file was detected.	Stop all the running Component Container programs, and the related programs such as Web servers, and then re-execute the setup.
	`98`	The update was reserved after the OS was restarted, but a currently non-updated program or file was detected.	Restart the OS, and after the program or file is updated, re-execute the setup.
	`99`	SI Navigation System - Agent is installed.	Un-install SI Navigation System - Agent, and then re-install the product.
Component Transaction Monitor	--	No specific error code.	--
Developer's Kit for Java	`90`	A new Developer's Kit for Java version is already installed.	Un-install Developer's Kit for Java, and then install the product.
	`91`	An attempt to copy the file failed.	Check whether the disk capacity at the installation destination is sufficient and whether the access permissions are specified correctly.
	`97`	A running program or file was detected.	Terminate all the running Developer's Kit for Java programs, and the programs accessing the related files, and then re-install the product.
HTTP Server	`83`	The HTTP Server service is running or an error occurred during the registry operations.	Check whether HTTP Server is running. If the server is running, stop the server and then re-execute the operations. If the server is not running, contact maintenance personnel.
	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`91`	The installation was executed on an unsupported platform.	Install the software on a platform that is supported by the product.
	`94`	The product was installed in an environment where a stand-alone Web Server is already installed.	Un-install the stand-alone Web Server and then install the product.
Performance Tracer	--	No specific error code.	--
Reliable Messaging	`90`	An error occurred while the version was being checked.	Un-install the installed Reliable Messaging and then re-install the product.
Reliable Messaging	`91`	An error occurred during file transmission.	Re-install the product.
Service Coordinator	`90`	This is a downgraded installation.	Check the product version you are trying to install.
Service Development Plug-in	`90`	A new version of the product is already installed.	Check the product version you are trying to install.
TPBroker	`90`	A new version of the product is already installed.	Check the product version you are trying to install. If you need to re-install, install the same version as the installed product version, or install a new product version.
	`91`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
	`93`	An internal error occurred.	Terminate all the programs, or restart the OS, and then re-install the product.
	`94`	An attempt to delete a file provided in the earlier version has failed.	Terminate all the programs, or restart the OS, and then re-install the product.
	`95`	An error occurred in the registry operation.	Terminate all the programs, or restart the OS, and then re-install the product.
	`96`	An error occurred during the system environment check.	Terminate all the programs, or restart the OS, and then re-install the product.
	`97`	An attempt to copy a file failed.	Check whether the disk capacity is sufficient and whether the access permissions are specified correctly. If there are no problems here, terminate all the programs, or restart the OS, and then re-install the product.
	`98`	An attempt to set up the registry information failed.	Terminate all the programs, or restart the OS, and then re-install the product.
	`99`	The media is invalid.	Terminate all the programs, or restart the OS, and then re-install the product.
Web Services - Security	`90`	A user who does not have the Administrator permission executed the installation or un-installation operation.	A user who has the Administrator permission must install the product.
Web Services - Security	`93`	A new version of the product is already installed.	Check the product version you are trying to install.
XML Processor	`90`	A new version of the product is already installed.	Check the product version you are trying to install.
HiRDB/Single Server Version 10	`92`	This OS is not applicable.	Install the software on a platform that is supported by the product.
	`94`	The embedded HiRDB service of the identical setup identifier (`_CS0`) is not stopped.	Stop the started service and then install the product.
	`95`	The embedded HiRDB of the identical setup identifier (`_CS0`) is not installed.	Contact maintenance personnel.
	`96`	The embedded HiRDB of the identical setup identifier (`_CS0`) is already installed.	Contact maintenance personnel.
	`9C`	A running process is left behind.	For installation, restart the OS and then re-execute the operation. For un-installation, after un-installation restart the OS immediately.
DABroker Library (compatibility function)	`90`	This is a downgraded version installation.	Check the product version you are trying to install.
DABroker Library (compatibility function)	`93`	DABroker Library cannot be installed because the library is in use.	Terminate all the programs that are accessing DABroker Library, and then install the product.

Legend:: --: Not applicable.

Note: For details on the products, and the component software included in the product, see 2.2.1(3) Component software supporting the products.

Common return codes for products and the common error codes for component software

The following table describes the meaning and action for the common codes of the products and component software.

Table I‒3: Meaning and action for the common codes of the products and component software
Code	Meaning	Action
`00`	The processing terminated normally.	No action needed.
`01`	The following processing terminated normally: Update installation with a different version (version upgrade) Un-installation of an un-installed environment	No action needed.
`82`	An error occurred during the following post-installation processing: Icon addition Group addition	Contact maintenance personnel.
`84`	Memory insufficient for installation.	Allocate the memory, such as by terminating other programs, and then re-execute the operation.
`85`	An error occurred while accessing the disk.	Contact maintenance personnel.
`88`	The startup parameter is incorrect. A possible cause is that an update installation was specified, but the applicable program is not installed.	If the applicable program is not installed with an, re-execute the process with a new installation. In cases other than above, contact maintenance personnel.
`8A`	A new installation of the component software cannot be executed.	Contact maintenance personnel.
`8C`	Installation was refused. A possible cause is that a prerequisite program does not exist.	If a prerequisite program does not exist, install the prerequisite program, and then re-execute the operation. In cases other than above, contact maintenance personnel.
`80`, `81`, `87`, `89`, `8B`, `8D`, `8E`, `8F`	Installation ended abnormally.	Contact maintenance personnel.
`9A`	Installation was cancelled.	No action needed.
`9B`	The supporting products are not installed.	Install the 11-00 products, and then re-execute remote installation.
`9C`	An attempt to obtain the product information failed.	Make sure the product is installed properly, and then re-execute installation.
`9D`	An attempt to output the installation log file or installation status file has failed.	Check whether the disk capacity is sufficient and whether the access permissions are specified correctly. If there are no problems here, terminate all the programs, or restart the OS, and then re-install the product.

Error codes for patch application

With the Application Server and BPM/ESB platform products, when you install a product and after the installation terminates normally, a patch is applied for that product. If an error occurs during the application of the patch, the error code is output after PATCH END in product-installation-directory\install.log. The following table describes the meaning and action for the error codes during patch application.

Table I‒4: Meaning and action for the error codes during patch application
Code	Meaning	Action
`0` or `1`	No patch is applicable or the patch was applied normally.	No action needed.
`129`	Memory is insufficient for applying the patch.	Allocate the memory, such as by terminating other programs, and then re-execute the operation.
`134`	The disk space is insufficient for applying the patch.	Allocate the hard disk space, and then re-execute the operation.
`144`	Patch application failed because a program or service is running.	Stop the product-related programs or services, and then re-execute the operation. If the same error occurs even after you stop the programs or services, the product media might be invalid, so contact maintenance personnel.
Other than above	The product media might be invalid.	Contact maintenance personnel.

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