13.7.2 Actions to take if the results of the installation of an application do not appear in the iOS Application view

The following describes the possible causes and actions to take if the results of an installation of an application do not appear in the iOS Application view.

Cause	Action
The most recent inventory information item is not obtained from the iOS device.	Take either of the following actions: Click Update Device Details from the Action menu in the Managed Smart Device List view. Send inventory information from the JP1/ITDM2 - SDM instance (Smart Device Agent) on the iOS device.
Bundle ID or Version of the registered iOS application is not correct.	Make sure that Bundle ID and Version are the same as those which the application developer specified when the distribution file was made.

Cause

Action

The most recent inventory information item is not obtained from the iOS device.

Take either of the following actions:

Click Update Device Details from the Action menu in the Managed Smart Device List view.
Send inventory information from the JP1/ITDM2 - SDM instance (Smart Device Agent) on the iOS device.

Bundle ID or Version of the registered iOS application is not correct.

Make sure that Bundle ID and Version are the same as those which the application developer specified when the distribution file was made.

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