Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


13.7.1 Actions to take if installation of an iOS application fails

The following describes the possible causes and actions to take if installation of an iOS application fails.

Cause

Action

Bundle ID is not correct.

Make sure Bundle ID is the same as that specified by the application developer when the distribution file was made.

Installation Parameter is not correct.

Check and, if necessary, revise Installation Parameter. For details, visit Apple's website.

Apps below Add / Remove of Access Rights in Mobile Device Management is not selected when the configuration profile on the communication server is created by using the Apple iPhone Configuration Utility.

Make sure that Apps is selected when you create the configuration profile. Store the profile on the communication server.