13.5 Troubleshooting during window operation
The following describes the possible cause and action to take if downloading of the export file does not start when you try to export a list of smart devices or a list of events:
Cause |
Action |
---|---|
The Enable Protected Mode check box for Trusted Sites is cleared in the Internet Explorer settings. |
For Internet Explorer 8, specify as follows:
For details, see the information provided by Microsoft. |