4.14.1 Flow of locking a lost smart device

If a smart device is lost, you can lock it so that it cannot be used.

The following describes the flow of locking a smart device.

Receive a report from a user that the smart device was lost.

When receiving the report, obtain information, such as the user's name or subscribed phone number, to identify the smart device.
Identify the lost smart device.

In the Smart Device module, select Smart Device, and then Managed Smart Device List. In the list that appears, identify the smart device based on the information you obtained. At this time, you can use a filter to narrow down the displayed information.
Lock the smart device.

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