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JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


4.13.2 Flow of applying iOS profiles

You can apply iOS profiles to multiple iOS devices as a batch.

To apply a profile to an iOS device that is protected by a passcode lock, the iOS device must be unlocked while the profile is being applied.

Although Smart Device Manager will retry the operation periodically, it will take some time for the profiles to be applied to all devices. Ensure ample leeway when planning the application of iOS profiles.

The following describes the flow of applying iOS profiles.

  1. Define the contents of iOS profiles in accordance with the organization's security principles.

  2. Create iOS profiles using Apple Configurator.

  3. Add iOS profiles.

  4. Apply iOS profiles to iOS devices.

    We recommend that you apply Android policies to no more than 50 Android devices in one operation.

  5. Check the results of applying the iOS profiles.

    You can find out whether the iOS profiles were successfully applied by checking the date and time shown for Date/Time of Android Policy/iOS Profile Application on the Security tab of the Smart Device module. If the new profile has been applied, this date and time will be the date and time at which you performed the operation to apply the iOS profiles, or later. If you applied iOS profiles to a large number of iOS devices, we recommend that you use the sdmioutils exportdevice command to check the results.

    The application process is considered to have failed if the iOS profile is not applied within 24 hours of the instruction being issued. Repeat the operation for those iOS devices for which the application process failed.

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