Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


4.5 Flow of replacing a smart device

To replace smart devices in your organization, use JP1/ITDM2 - SDM to find the smart devices to be replaced. Then, collect the smart devices and distribute new ones.

The following describes the flow of replacing smart devices.

  1. Identify the smart devices to be replaced.

    In the Smart Device module, select Smart Device, and then Managed Smart Device List. In the list that appears, check the smart devices that must be replaced. At this time, you can use a filter to narrow down the displayed information.

  2. Prepare the smart devices.

    Tip

    You can create a list of smart devices to be replaced, and use it as a check list when replacing the devices. Create the list by exporting the smart device information to a CSV file.

  3. Collect the smart devices.

    Tip

    Store the collected smart devices if they are to be reused later. Dispose of any that are not to be used.

  4. Move the SIM cards of the collected smart devices to the new smart devices to be distributed.

    This step is unnecessary if you are replacing smart devices along with their SIM cards or if SIM cards were not used.

  5. Distribute the smart devices to users.

  6. Confirm that inventory information can be collected.

    After distributing the smart devices, confirm that the smart device inventory information can be collected to JP1/ITDM2 - SDM. If it cannot be collected, make sure that JP1/ITDM2 - SDM (Smart Device Agent) is installed correctly.

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