Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


3.17 Procedure for uninstalling JP1/ITDM2 - SDM (Smart Device Android Agent) from the Android device (using the Google Play Store application)

Use the Google Play Store application to uninstall JP1/ITDM2 - SDM (Smart Device Android Agent) from the Android device. Note that this procedure is applicable only when you have installed the Android

Agent with the Google Play Store application.

Procedure

  1. In Settings - General - Security - Device administration - Device administrators, confirm that the check box of the Android Agent (application name: JP1ITDM2SDM) is disabled. If the check box is enabled, tap the Android Agent (application name: JP1ITDM2SDM) and then tap Deactivate in the displayed Activate device administrator? to disable the Android Agent.

  2. Launch the Google Play Store application.

  3. In the Play Store menu, tap My apps.

  4. Tap the JP1/ITDM2 - SDM (Smart Device Android Agent) application (application name: JP1ITDM2SDM) marked Installed, and then tap Uninstall on the application detail page.

    JP1/ITDM2 - SDM (Smart Device Android Agent) is uninstalled.