Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


3.15 Procedure for uninstalling JP1/ITDM2 - SDM from the server

If you want to re-install JP1/ITDM2 - SDM, you must first uninstall JP1/ITDM2 - SDM (Smart Device Manager), and JP1/ITDM2 - SDM (Communication Server) or JP1/ITDM2 - SDM (Messaging Server) from the server.

Prerequisites

Procedure

  1. In the Windows Control panel, select Programs and Features.

    A dialog box listing programs that can be uninstalled appears.

  2. Select the JP/ITDM2 - SDM programs to be uninstalled, and then click the Uninstall button.

  3. In the dialog box indicating the start of the uninstallation, click the Next button.

  4. In the Select Server dialog box, select the server components to be uninstalled, and then click the Next button.

  5. In the Remove the Program dialog box, click the Remove button.

    The selected programs are uninstalled.

  6. Remove any files or folders that still exist in the installation folder.

    Important

    Files and folders that were open during uninstallation are not removed. We recommend that you close the files and folders before starting uninstallation.

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