Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDSF0075-W

An error occurred in downloading a file by multicasting. {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause

A file delivered by multicast could not be downloaded.

{Win32|Socket|Runtime|Protocol}: Type of error

Win32: Win32 API error

Socket: Socket error

Runtime: C runtime error

Protocol: JP1/Software Distribution protocol error

mm: Error code

nnnnnn: Explanation of the error code indicated by mm

zzzzzzzz: Maintenance information

Action

Normally, no user needs to take action. A retry is attempted automatically. If the number of retry attempts reaches the preset maximum, downloading will be retried by unicast.

Note, however, that if this symptom frequently occurs early after deployment of the product, the network environment might have a problem. In this case, review the network environment settings.