Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX9003-E

Failed to start the (JP1_ITDM2_Relay Manager) service. (error code = error-code)

[Cause] Failed to start the (JP1_ITDM2_Relay Manager) service.

[Action] Stops the (JP1_ITDM2_Relay Manager) service.

[Workaround] If the (JP1_ITDM2_Relay Manager) service is stopped after the management server starts, start the (JP1_ITDM2_Relay Manager) service again. If the problem persists, use troubleshooting information collection command to collect troubleshooting information and contact the support service.