Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages

KDEX5453-E

Failed to unlock the pass code of a smart device. (error code = error-code)

[Cause] The applicable smart device is excluded from management by the MDM system.

[Action] Cancels the unlocking of the pass code of the smart device.

[Workaround] From the MDM system, specify the applicable smart device as a managed device.

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