KDEX5413-E

Failed to reset the password of a smart device. (error code = error-code, MDM server user ID = MDM-server-user-ID)

[Cause] Authentication for the MDM server failed.

[Action] Cancels the reset of the smart device password.

[Workaround] Check the user ID and password for the MDM server that were set in the settings window for MDM linkage.