KDEX5407-E

Failed to lock a smart device. (error code = error-code)

[Cause] Possible causes include the following:

(1) The applicable smart device is not being managed by the MDM system.

(2) The profile of the MDM system has been deleted from the smart device.

[Action] Cancels the locking of the smart device.

[Workaround] Verify the following, and then try collecting smart device information from the MDM server again.

(1) Has the smart device been specified as a managed device of the MDM system?

(2) Has the profile of the MDM system been installed on the smart device?