Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5406-E

Failed to lock a smart device. (error code = error-code, proxy server IP address = proxy-server-IP-address, proxy server port number = proxy-server-port-number, proxy server user ID = proxy-server-user-ID)

[Cause] Authentication for connection to the proxy server failed.

[Action] Cancels locking of the smart device.

[Workaround] Check the IP address, port number, user ID, and password for the proxy server that were set in the settings window for MDM linkage.