KDEX5362-E

Failed to connect to the Active Directory server. Connection authentication has failed. Error code=error-code, Host name=Active-Directory-server-host-name, Port number=port-number, Connection account=user-ID, Route path for information acquisition=root-OU

[Cause] The specified account or password is incorrect.

[Action] Cancel the acquisition of device and organizational information.

[Workaround] Check the specified account and password in the Active Directory settings. To check the Active Directory server connectivity, test the connection.