Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5071-W

A communication error occurred during agent delivery. Access point = access-point (host-name or IP-address)

[Cause] Possible causes include the following:

(1) There is a problem in the status of the network between the management server and the computer to which the agent is to be delivered.

(2) The IP address of the computer to which the agent is to be delivered does not exist in the device information.

[Action] Continues processing.

[Workaround]

(1) Verify that there are no problems in the status of the network, and then retry agent delivery.

(2) From the device window, in the [Device List], specify the IP address in the computer device information, and then retry agent delivery.