Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5070-W

Started Agent delivery. But Failed to connect to the computer. Access point=access-point (host-name or IP-address)

[Cause] Failed to connect to the administrative shared folder in target computer.

[Action] Continue the process.

[Workaround] Turn the power on, if the power of the target computer is switched off. If the firewall is enabled, confirm the port for shared files are open and retry discovery.