Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX4466-E

Failed to execute the command. Failed to connect to the management server.

[Cause] The possible causes are as follows:

(1) The host name (IP address) or port number set in the network control command configuration file is invalid.

(2) The set firewall or other communication environment does not allow the computer to communicate with the management server by using the information set in the network control command configuration file.

(3) The management server is not up and running.

(4) A network failure has occurred.

[Action] Cancel command execution.

[Workaround]

(1) Specify the correct host name (IP address) and the port number in the network control command configuration file.

(2) Set the firewall or other communication environment so that it allows the computer to communicate with the management server by using the information set in the network control command configuration file.

(3) Start the management server.

(4) Resolve the network failure.

After performing these checks, re-execute the command.

Note:

This is the message concerning the network control command. For details about the location to which the messages are output, see "Output format of the network control command message file" in "jdnrnetctrl (controlling network access)" in the manual JP1/IT Desktop Management 2 Administration Guide.