Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


17.11.3  How to recover from DBMS errors

This section explains how to recover the DBMS from errors.

Organization of this subsection

(1) DBMS errors

Make sure that the obtained error log information is correct. Eliminate the cause of the error and then restart the DBMS.

If DBMS starts, check the database for any damage, and restore the database from a backup if necessary.

If DBMS does not start, re-construct the DBMS environment.

(2) The DBMS is damaged

Stop Microsoft Internet Information Services and rebuild the DBMS environment. Restart the DBMS and restore the database from the backup data. Then, restart Microsoft Internet Information Services.