17.11.2 How to recover the asset management server from errors
This section explains the recovery method in the event of an error in Microsoft Internet Information Services.
- Organization of this subsection
(1) When an error occurs in the Web server
Make sure that the obtained error log information is correct. Correct the error, and then restart Microsoft Internet Information Services. If the problem occurs again, the database might have been corrupted. Restore the backup data of the database, and then restart Microsoft Internet Information Services.
(2) When the Web server stops responding
Stop Microsoft Internet Information Services, and then make sure that the obtained error log information is correct. After correcting any error, restart Microsoft Internet Information Services. If the Web server stops responding again, the database might have been corrupted. Restore the backup data of the database, and then restart Microsoft Internet Information Services.