Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


15.2.2 Specifying a substitute

If you will not be able to handle a received Item because, for example, you will be away for business or personal reasons, you can designate a substitute who will handle the Item. If you set email notification to be sent to the substitute, you can send a notification email to the substitute when the Item is executed. For details about setting a notification to be sent by email to a substitute for an Item, see 7.3.5 Setting Mail Notification Information.

To specify a substitute:

  1. In the Inbox window, click the Substitute Setup button.

    The Substitute Settings dialog box is displayed.

    To cancel, click the Cancel button.

  2. From the list of personnel, select a worker to be a substitute worker, and click the Add button.

    The selected worker is added to the list of substitute workers. Multiple substitute workers can be registered.

  3. Click the OK button.

    The Substitute Settings dialog box closes, and the added substitute worker is registered.

The following figure shows the Substitute Settings dialog box.

Figure 15‒11: Substitute Settings dialog box

[Figure]

Note

It might not be possible to send an email if there are multiple substitutes and the total size of the destination email addresses exceeds one kilobyte. In this situation, you should set the email addresses of the substitutes in a mailing list, for example.