Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


15.2 Processing received Items (Inbox)

This section explains how an Item is approved or rejected after it has been checked. This section also explains how to resend an Item that was rejected and returned.

By clicking on the Inbox job menu, a received Item can be processed in the Inbox window that is displayed, as shown in the following figure.

Figure 15‒9: Inbox window

[Figure]

The Inbox window displays a list of received Items. The list of Items contains all Items addressed to the logged-in user that have not yet been processed, in descending order of the received dates. Clicking a link under Item name displays the corresponding Item window.

If the user is a substitute for another user, check the Display substitute items as well check box and click Refresh to also display substituted Items. In the Server Setup dialog box, you can set the status of the Display substitute items as well check box that is displayed when the Inbox window is displayed. For details about how to configure this setting, see 7.3.4(16) Display substitute items by default.

The following Item icons are displayed in the window:

[Figure]: Normal processing

This indicates a sent Item that is being processed normally.

[Figure]: Rejection

This indicates a rejected Item.

Organization of this section