Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


13.3.1 Hints on searching for asset information

This subsection provides advice on specifying conditions for searching for asset information.

Searching by Asset No. or Contract No.

If you know the asset number of the asset to be searched for, enter the asset number and select match all the words. You can identify the asset with a single search because a unique asset number is assigned to each asset.

If the asset numbers are classified by category and you know only a part of the asset number, you can specify match part of the words, match beginning of the words, or match end of the words to search for the asset. The same applies to the contract numbers that are used when contract information is searched.

Searching by Device type

For the device type, you can specify Computing, Networking, or Accessories, and then further narrow down the type.

By specifying the type in two stages, you can narrow down the search condition according to purpose, such as searching for devices by type or for a specific device.

Searching by Software name

If you search the asset information for software names managed by Asset Console, you need to be aware that there are two types of software names, as described below. Note that these software names might not match for the same software item.

  • Software name

    This is the name of the software that was registered as the target for license management. Software name in the search condition normally assumes this name.

  • Installed software name

    This is the name of the software installed on devices. If you register management information acquired by JP1/IT Desktop Management 2 - Manager, this is the name of the software collected by JP1/IT Desktop Management 2 - Manager.

Searching by match part of the words

Searches performed by using the match part of the words, match beginning of the words, or match end of the words options in the drop-down list, as well as searches for items under the including label such as user names, are case sensitive.

If you execute a search that returns thousands or tens of thousands of results, JavaScript runtime errors might occur in the browser. Therefore, specify as many search conditions as possible to reduce the number of output search results.