Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide


7.2.3 Uninstalling Asset Console

This subsection describes how to uninstall Asset Console.

Before you start this procedure, stop all the following services, commands, and tasks in the following order:

  1. World Wide Web Publishing Service or World Wide Web Publishing

  2. Asset Console commands and tasks

Notes
  • Uninstallation does not necessarily delete the installation folders and files or the Microsoft Internet Information Services virtual directory, and these might remain on the computer. When reinstalling, delete any remaining folders.

  • Uninstalling Asset Console also deletes the tables inside the asset management database. If you need to use these tables after uninstallation, back up these tables before uninstallation.

    For details about how to acquire a database backup, see 18.1.2(1) Backing up the asset management database from the Database Manager dialog box.

To uninstall Asset Console:

  1. On Windows Control Panel, select Add/Remove Programs, JP1/IT Desktop Management 2 - Asset Console, and then click the Uninstall button.

    A dialog box appears confirming the deletion.

  2. Click the Yes button.

    Asset Console is uninstalled. Note that files and folders that were created after Asset Console was installed are not deleted.

    When uninstallation is completed, a dialog box to that effect appears.