A.2 Communication between a management server and an agent

Notification about a change in the computer management status

• When the agent is installed (The information for registering the device on which the agent is installed as a managed device and changing the management type to agent management is sent immediately after installation.)

• When the agent is uninstalled (The information for changing the management status to agentless management is sent.)

Automatic acquisition of inventory information

• If any changes are found in the security information, which the agent obtains according to the monitoring interval (security items), when compared to the information acquired last time.

• If any changes are found in the information that excludes security information, which the agent obtains according to the monitoring interval (items excluding the security items), compared to the information obtained the last time.

• When a USB device that is permitted to be used is connected to a PC (When a USB device is disconnected, or a PC is turned off with a USB device connected, the file list information is sent the next time the PC is started.)

• When a USB device is disconnected, or a PC is turned off with a USB device connected (File list information is sent the next time the PC is started.)

• When the agent is stopped, such as when a PC is turned off (The information about stopping is sent.)

Application or change of agent configurations information

• When the settings to be applied to the agent, such as the security policy or agent configurations, are assigned

• When the settings to be applied to the agent, such as the security policy or agent configurations, are changed

• When the agent is started (The agent receives the security policy or agent configurations.)

Action by an administrator

• When an administrator performs Update Device Details (The agent sends inventory information.)

• When an administrator turns on, turns off, or restarts a user computer

• When an administrator performs Send User Notification

• When an administrator performs distribution or uninstallation

• When an administrator performs remotely controlled actions

Security measures

• When security is judged (Automatically executes security measures)

• When security is judged (Automatically distributes update programs that have not been applied)

Entry on the agent

• When user information is entered

• When a USB device is registered

• When the device information collected from a computer managed offline is sent as a notification

Operation logs or prohibited operations

• When operation logs or prohibited operations are uploaded