Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


18.6 Troubleshooting problems when an attempt to import the definitions of the common management fields and additional management fields fails

If an attempt to import the definitions of the common management fields and additional management fields fails because the format of the imported CSV file is incorrect, correct the CSV file based on the information in the import log file (import-file-name.log) that is output when the ioassetsfieldutil import command is executed, and then execute the ioassetsfieldutil import command again.

An import log file is generated only when an attempt to import the definitions fails because the format of the imported CSV file is incorrect.

The ioassetsfieldutil import command first reads all of the CSV files to be imported, changes the order of the rows to the order below, and then imports the data. For this reason, import log files are also output in the order below.

  1. For definitions whose update category is A (addition), the order is from the definitions whose hierarchical level is high to those whose hierarchical level is low.

  2. For definitions whose update category is U (update), the order is the same as the CSV files to be imported.

  3. For definitions whose update category is D (deletion), the order is from the definitions whose hierarchical level is low to those whose hierarchical level is high.

Generation location

Folder that stores imported CSV files

Output format

message-ID #row-number-of-the-imported-CSV-file:information-in-the-imported-CSV-file

#: The message ID is output only for a row for which an attempt to import the definition failed.

Output example
8:a,common,ja,department,ja,,Development Department/Development C Division,,,,
KDEX4388-E 3:u,common,ja,department,ja,Sales Department/Sales 1 Divisionerr,Sales Department/Sales Division,,,,
4:d,common,ja,department,ja,Sales Department/Sales 2 Division,,,,,

In the above output example, an attempt to update the definition on the third row of the imported CSV file failed. In this case, you need to correct the third row of the imported CSV file by referring to the KDEX4388-E message displayed in the command prompt, and then execute the ioassetsfieldutil import command again.

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