7.9.3  Approving or rejecting a connection request from the controller

You can approve or reject a connection request from the controller. To reply to a connection request from the controller, you need to select the Display user-response dialog boxes on user computers check box in the Remote control settings view during agent setup. For example, after this item is selected, you can reject the connection request from the controller when you are editing a document that contains personal information, thus allowing you to maintain security.

When the controller issues a connection request, the Confirm Connection Request dialog box appears on the agent.

Select whether to approve or reject a connection in this dialog box. If you do not reply to this dialog box, the connection is automatically approved or rejected depending on the agent setup. Note that if the agent is not logged on, the controller is unconditionally connected.

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