Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


7.5.13  Rebooting a remotely controlled computer

A remote computer can be rebooted based on a request from the controller. When the controller issues a reboot request, the reboot processing of the computer is interrupted. Wait until the computer automatically restarts. If the agent starts automatically, remote control can be resumed when the computer is connected to from the controller.

Important

Note that an RFB-connected computer cannot be rebooted from the controller. Use the Inventory module to reboot such a computer. For details, see 6.27 Controlling the computer power.

Important

You cannot restart agents for UNIX or Mac.

To reboot a remote computer:

  1. From the menu of the Remote Controller window, select Tools and then Reboot from the menu.

  2. In the displayed dialog box, set the actions after the computer is rebooted, and then click OK.

The remote computer rebooted.

Tip

If you select Reboot from the menu, and then set the computer to be connected to after rebooting in the displayed view, remote control can be automatically resumed after the computer is rebooted.