Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


6.21 Exporting device information

Select Device Inventory in the Inventory module, then you can export (in a batch) the information displayed in the information area of the Device Inventory view into a CSV file.

To export the specific device information only, use the filter to limit the information.

For example, if you only want to export the device information whose device type is PC, filter out and display the device information whose device type has been specified as PC.

To export device information:

  1. Display the Inventory module.

  2. Select a group from Device Inventory, and display the device whose information you want to export in the information area.

  3. From Action, select Export Device List or Export Device Details.

  4. In the Export Item Selection dialog box, select the items you want to export, and then click OK.

    To specify the character code for the exported CSV file, select a character code in Encoding. The default character code is UTF-8.

  5. In the displayed window, click the Save button.

The CSV file is saved with the specified name in the location where the file is downloaded.

Tip

In the Export Device Details view, you can also export the information displayed on the tab at the bottom of the window. To create a list of the main information only, use Export Device List. To create a detailed information list, use Export Device Details.

Important

The exporting process may take a long time or fail to complete. This may occur when any of the following conditions are met:

  • More than 1,000 devices are displayed on the window.

  • The items other than the default items are selected for the export.

  • The security assessment process or distribution process is being processed in the background.

If the export process is not completed, work around this problem by any of the following methods.

  • Reduce the number of devices displayed on the screen to 1,000 or less by using a filter or a custom group.

  • Narrow down the export items and select only necessary items.

  • Perform the Export Device Details from the Action menu while the ITDM-compatible distribution as such is not being processed in the background.