Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


6.19 Procedure for reporting device information to the higher management server

In a multi-server configuration, if a new higher management server is deployed or the connected management server is changed, you must manually report the device information managed by the local server to the higher management server. Through the reporting of device information, you can resynchronize the device information of the local server and the higher management server.

Important

To maintain the integrity of the device information being reported, do not update the device information until the reporting is complete. Device information is not collected until the reporting is complete. You can check whether the reporting is complete in the Events module.

To report device information to the higher management server:

  1. Display the Inventory module.

  2. In the menu area, select a group from Device Inventory.

  3. In Action, select Report all Device Details to the Higher Management Server.

  4. In the displayed dialog box. select the Continue Operation check box, and then click OK.

Reporting of device information to the higher management server starts.

Tip

After you click the OK button, about one or two hours is required for preparation before the actual report starts. During preparation, you can cancel the report for all device details. To cancel the reporting, in Action, select Report all Device Details to the Higher Management Server. In the displayed Report all of the Device Details to the Higher Management Server dialog box, select Continue Operation, and then click OK. In the displayed Cancel the Reporting of Device Details to the Higher Management Server dialog box, click OK again.

Note that you cannot cancel the reporting after data transmission starts.