Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


6.7 Switching from offline management to online management

To switch a user computer from offline management to online management, you need to change the agent configuration and then set up the user computer. The procedure for switching to online management is described below.

To switch to online management (changing the agent configuration):

Important

When a user computer is switched from offline management to online management, the security policy for online-managed computers or groups is automatically applied to the user computer.

  1. In the Basic settings view for the agent configuration, select the Communicate with the higher system check box, and then click OK.

After you have changed the agent configuration, perform a setup on the user computer.

To switch to online management (setting up on the user computer):

  1. Log in to a computer that has the agent installed.

  2. From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Administrator Tool, and then Setup.

    Tip

    When setup starts, a dialog box might appear asking you to enter a password. This occurs when a password has been set to protect the agent configuration assigned to the agent. You can continue by entering the password set in the agent configuration.

  3. In the Setup (Agent) dialog box, select the Communicate with the higher system check box, and then click OK.

  4. In the displayed confirmation dialog box, click Yes.

The configuration is complete, and the user computer is now switched to online management.