6.1 Starting to manage devices
Before managing devices, you need to set which devices are management targets. After management targets are set, you can know the current device status from the automatically collected information, and perform security management, asset management, and distribution management.
You can use the following methods to set a device as a management target.
- How to search for devices:
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This method searches for devices and sets the detected devices as management targets.
If you do not know the current device status, you can perform a search on the devices that are connected to the network, and then set detected devices as management targets. Also, you can search Active Directory, and set a device managed in Active Directory as a management target of JP1/IT Desktop Management 2.
- How to install an agent on a computer:
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Install an agent on a computer you want to manage, and then connect the computer to the network. When the computer that has the agent installed is connected with the management server, the computer is automatically set as a management target.
- How to detect a device by using the network monitoring function:
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This method uses the network monitoring function to detect a device that is trying to connect to the network. You can set the detected device as a management target of JP1/IT Desktop Management 2.
- How to link with the MDM system:
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By linking a smart device with the MDM system, you can set a smart device managed by the MDM system as a management target of JP1/IT Desktop Management 2.
- How to manage devices managed by an external system through the API:
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By linking an external system with JP1/IT Desktop Management 2 through the API, you can include devices managed by the external system as the management targets of JP1/IT Desktop Management 2.
We recommend that you install an agent on all computers to manage all devices within the organization.
There are two ways to install an agent on a computer. You can manually install the agent by creating an installer of the agent (agent installer) which can complete the installation and setup in one step. Alternatively, you can automatically install the agent by distributing the agent at the same time when searching for devices. To manage a device other than a computer, search for the device and set the detected device as a management target.
To create an agent installation set, in the Home module, click the Getting Started button. The Getting Started wizard starts when the button is clicked. You can use this wizard to create an agent installation set. To search for a device, use the Discovery view of the Settings module. In the Discovery view, you can set search conditions and perform a search.
- Important
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The creation of agent installation sets or the distribution of agents cannot be performed on computers whose operating systems are UNIX or Mac.
- Tip
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You can also start the Getting Started wizard by selecting Getting Started in the Go menu.
Registering a detected device
Based on the following information, you can know whether a device, detected either by performing a search or using network detection, has already been set as a management target:
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Host ID#1
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IMEI#2
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Host name
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MAC address
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IP address
#1: The host ID is a unique ID generated by the agent to identify a device.
#2: IMEI is used when a smart device is managed by linking it with the MDM system.
If the detected device is determined not to be a management target based on the above information, the device is handled as a newly detected device.