4.6 Resetting a password

If an administrator forgets his or her password, another administrator can reset the password to the default.

Note that you must have user account management authority to reset a password.

To reset a password:

1. Display the Settings module.

2. In the menu area, select User Management, and then Account Management.

3. In the information area, click the Edit button for the user account whose password you want to reset.

4. In the dialog box that appears, enter a password, and then click OK.

   The password is set for the selected user account.

5. Inform the administrator whose password has been reset, of the new password.

   Also inform the administrator that the password needs to be changed after the administrator logs in JP1/IT Desktop Management 2 using the reset password.

The administrator logs in JP1/IT Desktop Management 2 using the reset password. After login, the administrator is prompted to change the password.

Related Topics:

• 4.4 Changing your own password

To Page Top