2.6 Deleting product licenses

This section describes how to delete product licenses.

Important

Before deleting product licenses, back up databases and operation logs just in case of hardware failure or other unexpected events.

Important

After deleting product licenses, re-register product licenses in the management server.

To delete product licenses:

1. Stop services of the management server.

   In the case of a non-cluster configuration, execute the stopservice command on the management server.

   In the case of a cluster configuration, stop services in the following order by using the cluster manager on the active management server:

   • JP1_ITDM2_Web Server

   • JP1_ITDM2_Web Container

   • JP1_ITDM2_Service

   • JP1_ITDM2_Agent Control

   • JP1_ITDM2_DB Cluster Service

   • JP1_ITDM2_DB Service

2. Delete product licenses by executing the deletelicense command on the management server.

   For details about the deletelicense command, see 17.42 deletelicense (delete licenses).

3. Start services on the management server.

   In the case of a non-cluster configuration, execute the startservice command on the management server. Executing the startservice command causes an error message (KDEX4065-E) to be output to the command prompt. This error message appears when some of the services are started without the licenses being registered. This error message is therefore irrelevant to the license deletion procedure.

   In the case of a cluster configuration, start services in the following order by using the cluster manager on the active management server:

   • JP1_ITDM2_DB Service

   • JP1_ITDM2_DB Cluster Service

   • JP1_ITDM2_Web Container

   • JP1_ITDM2_Web Server

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