1.1.3 Automatically installing agents on computers

(1) Automatically deploying an agent to every computer discovered during the search (Active Directory search)

This is one way of automatically deploying agents to computers discovered during the search. You can use this approach to deploy an agent to every computer discovered during the Active Directory search.

Tip

During agent deployment, approximately 80 MB of data (installation set) is sent to each computer. The size of an installation set varies according to the settings.

To automatically deploy an agent to every computer discovered during the search (Active Directory search):

1. In the Settings module, select Discovery, Configurations, and then Active Directory to display the Active Directory view.

2. Under Discovery Option:, click the Edit button.

3. In the displayed dialog box, select the Auto-Install Agent check box.

4. Click the OK button to close the dialog box.

5. Click the Start Discovery button.

The search begins and an agent is deployed to every discovered computer. To view the agent deployment status, in the Settings module, select Agent and then Windows Agent Deployment to display the Agent Deployment view.

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(2) Automatically deploying an agent to every computer discovered during the search (network search)

This is one way of automatically deploying agents to computers discovered during the search. You can use this approach to deploy an agent to every computer discovered during the network search.

Tip

During agent deployment, approximately 80 MB of data (installation set) is sent to each computer. The size of an installation set varies according to the settings.

To automatically deploy an agent to every computer discovered during the search (network search):

1. In the Settings module, select Discovery, Configurations, and then IP Address Range to display the IP Address Range view.

2. Under Discovery Option:, click the Edit button.

3. In the displayed dialog box, select the Auto-Install Agent check box.

4. Click the OK button to close the dialog box.

   If the agents to be deployed include a remote control agent, go to step 5. If the agents to be deployed do not include a remote control agent, go to step 10.

5. Under Agent in the Settings module, click Windows Agent Deployment to display the Windows Agent Deployment window.

6. In Settings of the Components of the Agents to Be Deployed, click Edit.

7. In the displayed dialog box, select the Include remote control agents check box.

8. Click OK to close the dialog box.

9. Under Discovery in the Settings module, click Configurations to display the IP Address Range window.

10. Click the Start Discovery button.

11. In the displayed dialog box, click the OK button.

The search begins and an agent is deployed to every discovered computer. To view the agent deployment status, in the Settings module, select Agent and then Windows Agent Deployment to display the Agent Deployment view.

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(3) Automatically deploying an agent to every computer discovered during the search (monitoring device's network connection)

This is one way of automatically deploying agents to computers discovered during the search. You can use this approach to deploy an agent to every computer discovered during the search performed by the network monitoring function.

Tip

During agent deployment, approximately 80 MB of data (installation set) is sent to each computer.

To automatically deploy an agent to every computer discovered during the search (monitoring device's network connection)

If network access from a newly connected device is detected during network access monitoring, the network is automatically searched for the detected device. To have an agent automatically deployed to the device discovered during the search, you need to specify the following two settings:

• Permit network access from newly connected devices.

• Enable the setting that automatically deploys an agent to every computer discovered during the network search.

To permit network access from newly connected devices:

1. In the Settings module, select Network Access Control, and then Assign Network Access Control Settings to display the Assign Network Access Control Settings view.

2. Select the path to the network segment to which you want to automatically deploy agents.

3. Click the Change Assigned Settings button.

4. In the displayed dialog box, select the network monitor setting for which Allow Network Access is set for Discovered Nodes Option:.

   Note that Allow Network Access is set for (Standard) that is provided by default.

5. Click the OK button.

When a newly connected device accessing the target network segment is detected, the device is automatically granted access to the network. The network is then searched for the detected device.

To enable the setting that automatically deploys an agent to every computer discovered during the network search:

1. In the Settings module, select Discovery, Configurations, and then IP Address Range to display the IP Address Range view.

2. Under Discovery Option:, click the Edit button.

3. In the displayed dialog box, select the Auto-Install Agent check box.

4. Click the OK button.

   If you want to include remote control agents as agents to be deployed, go to the next step. If you do not want to include remote control agents, skip the remaining steps.

5. In the Settings module, select Agent to display the Windows Agent Deployment view.

6. In Settings of the Components of the Agents to Be Deployed, click the Edit button.

7. In the dialog box that appears, select Include remote control agents.

8. Click the OK button to close the dialog box.

The network is searched for the detected device. If the device is discovered, an agent is automatically deployed to the device.

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(4) Checking the device discovery status

In JP1/IT Desktop Management 2, after discovering devices in an organization, you can check the discovery history or the status of the discovered devices in the Discovery view of the Settings module. In this way, you can determine the current status of an organization's devices.

There are the following two types of device discovery history. Check the discovery history appropriate for the discovery method you used.

• Active Directory discovery history

• IP discovery history

There are the following three device management statuses. If necessary, either include or exclude a discovered device as a managed device.

Discovered

A discovered device is managed and displayed in the Discovered Nodes view that opens when you select Discovery in the Settings module. You can manage discovered devices or exclude them from the management target.

Managed

Specify this management status for the devices you want to manage in JP1/IT Desktop Management 2. The devices are displayed in the Managed Nodes view that opens when you select Discovery in the Settings module. You can also exclude these devices from management. Note that specifying this status for a device you want to manage consumes a product license.

Ignored

Specify this management status for devices that do not need to be managed in JP1/IT Desktop Management 2. These devices are displayed in the Ignored Nodes view that opens when you select Discovery in the Settings module. You can also change the status to Managed or delete these devices. When Ignored has been set for a device, the device is not displayed in the Discovered Nodes view even if you run a discovery again.

Related Topics:

• 15.2.5 Checking the latest discovery status

• 15.2.6 Checking the discovered devices

• 15.2.7 Checking the managed devices

• 15.2.8 Checking the excluded devices

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(5) Checking the latest discovery status

You can check the latest discovery execution status and results in a list.

To check the latest discovery status:

1. Display the Settings module.

2. In the menu area, select Discovery and then Last Discovery Log.

3. In the information area, select Active Directory or IP Address Range.

The Active Directory view or the IP Address Range view appears. The discovery log is updated according to the progress of search.

Tip

You can also stop or start a search from the Active Directory view or the IP Address Range view. If a discovery error occurs frequently, we recommend that you stop the search and correct the search condition settings. After correcting the settings, perform a search again.

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(6) Checking the discovered devices

You can check the devices discovered during the Active Directory or network search in a list. In addition, you can change the status of the discovered devices to Managed (management targets) or Ignored (exclusion targets), or remove them from the list.

To check the discovered devices:

1. Display the Settings module.

2. In the menu area, select Discovery and then Discovered Nodes.

The Discovered Nodes view appears. In this view, you can check the number of discovered devices, number of devices that can be managed, and the number of managed devices.

To change the status of a device to Managed, select a device in the information area, and then click the Manage button. To change the status of the device to Ignored, click the Ignore button. To remove the device from the list, from Action, select Remove. You can also select multiple devices at a time and change their status to Managed or Ignored, or remove them from the list.

Note that devices with the Ignored status are not displayed in the Discovered Nodes view. If you want to manage these devices again, access the Ignored Nodes view, and then change their status to Managed. If you want to manage the devices that you have previously removed, perform a search again.

Related Topics:

• 15.2.7 Checking the managed devices

• 15.2.8 Checking the excluded devices

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(7) Checking the managed devices

You can check the devices managed by JP1/IT Desktop Management 2 in a list. In addition, you can change the status of the managed devices to Ignored (exclusion targets), or remove them from the list.

To check the managed devices:

1. Display the Settings module.

2. In the menu area, select Discovery and then Managed Nodes.

The Managed Nodes view appears. In this view, you can check the number of managed devices and the remaining number of devices that can be managed.

To change the status of a device to Ignored, select a device in the information area, and then click the Ignore button. To remove the device from the list, from Action, select Remove. You can also select multiple devices at a time and change their status to Ignored or remove them from the list.

Note that devices with the Ignored status are not displayed in the Managed Nodes view. If you want to manage these devices again, access the Ignored Nodes view, and then change their status to Managed.

Tip

If you remove a device from the list and then perform a search again, the removed device is displayed in the Discovered Nodes view. To display the Discovered Nodes view, in the Settings module, select Discovery and then Discovered Nodes.

Related Topics:

• 15.2.8 Checking the excluded devices

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(8) Checking the excluded devices

You can check the devices that are excluded from being managed by JP1/IT Desktop Management 2 in a list. In addition, you can change the status of the excluded devices to Managed (management targets).

To check the excluded devices:

1. Display the Settings module.

2. In the menu area, select Discovery and then Ignored Nodes.

The Ignored Nodes view appears. In this view, you can check the number of excluded devices and the remaining number of devices that can be managed.

To change the status of a device to Managed, select a device in the information area, and then click the Manage button. To remove the device from the list, from Action, select Remove. You can also select multiple devices at a time and change their status to Managed or remove them from the list.

Tip

If you remove a device from the list and then perform a search again, the removed device is displayed in the Discovered Nodes view. To display the Discovered Nodes view, in the Settings module, select Discovery and then Discovered Nodes.

Related Topics:

• 15.2.7 Checking the managed devices

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(9) Deploying agents to selected groups of computers on which agents have not yet been installed

You can deploy agents to selected groups of computers to be managed.

Tip

During agent deployment, approximately 80 MB of data is sent to each computer.

To deploy agents to selected groups of computers:

1. In the Settings module, select Agent and then Windows Agent Deployment to display the Windows Agent Deployment view.

2. In Settings of the Components of the Agents to Be Deployed, click Edit.

   If the agents to be deployed include a remote control agent, select the Include remote control agents check box in the displayed dialog box. If the agents to be deployed do not include a remote control agent, uncheck it.

3. Click OK to close the dialog box.

4. Select the computers to which you want to deploy agents.

5. Click the Deploy Agent button.

6. In the displayed dialog box, select an agent configuration you want to apply to computers.

   In the Agent Configuration, displayed the agent configurations which are added in the Windows Agent Configurations and Create Agent Installers from the Agent in the Settings module. For details about adding agent configurations, see the description of managing agent configurations in the manual JP1/IT Desktop Management 2 Administration Guide.

7. Click the OK button.

Agents are deployed to selected computers. To view the agent deployment status, in the Settings module, select Agent and then Windows Agent Deployment to display the Windows Agent Deployment view.

Tip

An agent is installed to the folder specified in the default agent configuration. If you have changed the installation folder, you need to specify the drive and the write-enabled folder. Note that the specified agent configuration is applied to computers after the installation is complete.

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