Preface

■ Intended readers

This manual is intended for:

• Administrators who manage security and assets in an organization using JP1/IT Desktop Management 2.

• Readers who want to know how to use and operate JP1/IT Desktop Management 2.

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■ Organization of this manual

This manual is organized into the following chapters and appendix:

1. Managing Computers by Using JP1/IT Desktop Management 2

This chapter explains how to operate and utilize JP1/IT Desktop Management 2.

2. Registering a Product License

This chapter explains how to register product licenses.

3. Logging in to the Operation Window

This chapter explains how to log in to the operation window of JP1/IT Desktop Management 2.

4. Managing User Accounts

This chapter explains how to manage user accounts.

5. Window Operations

This chapter describes the common operations that can be performed in the operation windows of JP1/IT Desktop Management 2.

6. Device Management

This chapter explains how to collect information from the devices and how to grasp the current status of the organization.

7. Remotely Controlling Devices

This chapter explains how to remotely control devices within an organization.

8. Managing Network Connections of Devices

This chapter explains how to connect or block the network of a device within the organization.

9. Managing the Security Status

This chapter explains the concept of security management and the security status within the organization.

10. Operation Log Management

This chapter explains how to grasp and track user operations.

11. Asset Management

This chapter explains how to manage hardware assets, software licenses, and contracts.

12. Software and File Distribution

This chapter explains how to perform software installation and uninstallation, and file distribution.

13. Event Reference

This chapter explains how to reference events that are output by JP1/IT Desktop Management 2.

14. Report Reference

This chapter explains how to check the statuses of security management and asset management within the organization by displaying reports.

15. Customizing Settings

This chapter describes the items that can be customized in the Settings module and during setup.

16. Database Management

This chapter explains how to manage a database by using the database manager.

17. Commands

This chapter describes the JP1/IT Desktop Management 2 commands.

18. Troubleshooting

This chapter describes the actions to be taken when a problem occurs during operation of JP1/IT Desktop Management 2.

19. Events

This chapter lists and describes the JP1/IT Desktop Management 2 events.

Appendix A. Miscellaneous Information

Appendix A provides reference material for using JP1/IT Desktop Management 2.

For reference materials when reading this manual, see the JP1/IT Desktop Management 2 Overview and System Design Guide.

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