7.13 Procedure for switching the connection-destination management server of a specific agent in a multi-server configuration
The agent configurations specified on a managing device include the setting of the connection-destination management server for all agents to which the agent configurations are assigned. Therefore, you can change the connection-destination management server of those agents all at one time by modifying the agent configurations. However, to change the connection-destination management server of only a specific agent, you must perform the agent setup procedure. The following shows the procedure for switching the connection-destination management server of a specific agent (switch-source) to another management server (switch-destination) in a multi-server configuration.
To switch the connection-destination management server of a specific agent in a multi-server configuration:
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On the switch-destination management server, check the default agent configuration to confirm that the server itself is set as a connection destination of agents.
To check the default agent configuration, in the Settings module, select Agent, and then Windows Agent Configurations and Create Agent Installers. Then, in the list box of the window that appears, click the Edit button displayed in the default agent configuration column.
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Log on as an OS user with administrator permissions, to the computer whose connection-destination management server you want to change. Then, start the setup, and change the connection-destination management server of the agent.
On the target computer, from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Administrator Tool, and then Setup to start the setup of JP1/IT Desktop Management 2 - Agent. Then, specify the necessary settings.
If the agent is password-protected, a password entry window appears. Enter the appropriate password for the relevant agent configurations. The default password is manager.
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On the switch-destination management server, assign the agent configurations to the agent whose connection-destination management server you switched.
To assign the agent configurations, in the Settings module, select Agent, and then Windows Agent Configurations Assignment. Then, in the window that appears, select the computer on which the agent whose connection-destination management server has been switched is installed, and then click the Assign button. In the dialog box that appears, select the agent configurations to be assigned.
Note that if the network connection information has been set on the switch-source management server, import that network connection information to the switch-destination management server. Note that if the network connection information has been set on the previously-connected management server, import that network connection information to the currently-connected management server. For details, see the description of the procedure for importing network connection information in the JP1/IT Desktop Management 2 Administration Guide.
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