7.12 Procedure for switching the management server to which an agent connects
To switch the management server to which an agent connects:
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On the management server that you want to switch, in the operation window, display the Settings module.
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In the menu area, select Agent and then Windows Agent Configurations and Create Agent Installers.
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In the information area, click the Edit button for the agent configurations that are assigned to the agent whose connection destination you want to switch.
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Under Management server in the Basic Settings area of the Edit Agent Configuration dialog box, specify the host name or IP address of the new management server in Host name or IP address.
The value you specify in Host name or IP address depends on the item selected in Settings for Address Resolution during setup.
When Host name is selected in Settings for Address Resolution:
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Specify a host name.
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In an environment that uses a DNS server, specify a fully qualified domain name (consisting of the host name followed by a period and then the domain name).
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If the management server incorporates multiple network adapters that connect to the same segment, specify the name of the host with the highest priority in the binding order in the OS of the management server.
When IP address is selected in Settings for Address Resolution:
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Specify an IP address.
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The management server to which the agent connects is changed.
Note that if the network connection information has been set on the previously-connected management server, import that network connection information to the currently-connected management server. For details, see the description of the procedure for importing network connection information in the JP1/IT Desktop Management 2 Administration Guide.
- Important
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Immediately after the management server is changed, the agent configuration that is indirectly assigned to the group is used. Before switching the connection destination, make sure that the appropriate agent configuration is assigned to the group. If necessary, create a group, and then assign the agent configuration. However, device type groups and network groups cannot be created in an operation window. If you want to use such groups, connect the devices that belong to the target groups in advance. Then, after groups are created, assign the agent configuration to each group.
- Tip
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In operation that uses a connection-destination configuration file (itdmhost.conf) for agents, distribute the connection-destination configuration file (itdmhost.conf) that you changed, to the connection-destination management server. After the file is distributed, the connection destination server will change when the agent restarts or when agent polling is executed.