7.9.2 Procedure for changing the management server IP address

If you change the IP address of the management server, you will need to set the following items again:

• Connection destination of a management relay server under the local server (if the IP address is specified as the connection destination in a multi-server configuration)

• Agent connection destinations (when specified by IP address)

• Exception connection for devices denied network access

• Connection destination in the login window of Remote Install Manager (when specified by IP address)

• The Asset Console data source

Important

If you changed the IP address of the management relay server, restart the computer, start Remote Install Manager, and then make sure that the IP address in the system configuration information of the relevant PC has been changed. If the IP address has not been changed, delete the system configuration information of the PC, wait a while, and then make sure that the system configuration information is registered by the changed IP address.

To change the IP address of the management server:

1. Stop any processing in progress in the Asset Console and Remote Install Manager.

2. On the management server, execute the stopservice command to stop services.

3. Start JP1/IT Desktop Management 2 - Manager setup, and in the Database Settings view, replace the IP address used for database access with the new IP address. Then, perform the setup process.

The IP address for the management server is changed. Next, set the items as follows:

Connection destination of a management relay server under the local server (if the IP address is specified as the connection destination in a multi-server configuration)

On the target management relay server under the local server, start the setup, and then, in Management Relay Server Settings, set the new IP address for Host name or IP address. For details about the procedure, see 3.6 Procedure for changing the higher connection destination settings of a management relay server.

The connection-destination IP address of the management relay server under the local server is changed.

Agent connection destinations (when specified by IP address)

1. Change the setting according to the method the agent uses to connect to the higher system.

   If you use a file for connection destinations (itdmhost.conf) to define connections to higher systems, edit the file for connection destinations (itdmhost.conf) on the agent.

   If you use an information file for higher connection destinations (dmhost.txt) to define connections to higher systems, edit the information file for higher connection destinations on the agents.

   If you use a file for higher system addresses (SERVERIP.ini), edit the file for higher system addresses on the agents.

   Tip

   For details about changing the setting files, see the following:

   The file for connection destinations (itdmhost.conf)

   (2) Creating the file for connection destinations (itdmhost.conf)

   The information file for higher connection destinations (dmhost.txt)

   The description of creating an information file for higher connection destinations (dmhost.txt) in the manual JP1/IT Desktop Management 2 Distribution Function Administration Guide

   The file for higher system addresses (SERVERIP.ini)

   The description of format of file for higher system addresses in the manual JP1/IT Desktop Management 2 Distribution Function Administration Guide

2. Under Management server in the Basic Settings area of the agent configuration, specify the new IP address in Host name or IP address.

   If a computer is off when you change the agent configuration, you will need to change the setting for that agent individually in the Setup window.

The connection destination of the agent is changed.

Exception connection for devices denied network access

In the Network Access Control Settings view, remove the old IP address of the management server from the Exclusive Communication Destination for Access-Denied Devices area, and add the new IP address.

Connection destination in the login window of Remote Install Manager (when specified by IP address)

If an IP address is specified in the Management server field of the login window of Remote Install Manager, change it to the new IP address.

Asset Console data source

In the Setup window for Asset Console, use the following procedure to re-create the data source:

1. Start server setup.

2. Click Create Data Source.

3. In the Products for connection area, select JP1/Desktop Management 2 - Manager and then click the Next button.

4. If an IP address is set in the Server field, replace it with the new IP address.

5. Click the OK button.

The Asset Console data source is re-created.

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