Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


5.11 Performing an overwrite installation from JP1/IT Desktop Management and other products to JP1/IT Desktop Management 2

You cannot run JP1/IT Desktop Management 2 on the same computer as its predecessor JP1/IT Desktop Management. However, you can perform an overwrite installation of JP1/IT Desktop Management 2 on a computer with JP1/IT Desktop Management installed.

Security policies in an overwrite installation from JP1/IT Desktop Management:

In JP1/IT Desktop Management 2 - Manager, for the setting values of Restriction of Device Usage of security polices, the setting values for JP1/IT Desktop Management 2 - Agent and for JP1/IT Desktop Management - Agent are retained. The settings that can be displayed and edited with the management window are only the settings for JP1/IT Desktop Management 2 - Agent.

To use Restriction of Device Usage in JP1/IT Desktop Management 2 - Manager, install JP1/IT Desktop Management 2 - Agent. In JP1/IT Desktop Management 2 - Manager, the procedure to switch the control of Restriction of Device Usage for JP1/IT Desktop Management - Agent is shown as follows:

Running JP1/Software Distribution and JP1/IT Desktop Management 2 on the same computer

Although you can run JP1/Software Distribution and JP1/IT Desktop Management 2 on the same computer, you cannot perform an overwrite installation from JP1/Software Distribution to JP1/IT Desktop Management 2. The table below describes the specific components that can coexist on the same computer. Note that in environments where both products are present, they cannot connect with each other (that is, JP1/Software Distribution cannot manage the devices managed by JP1/IT Desktop Management 2 and vice versa).

JP1/NETM

JP1/IT Desktop Management 2

Management server

Agent

Relay system

Controller

Remote control agent

Network monitor

Asset Console

JP1/Software Distribution Manager (including remote control manager)

Manager

N

Y

Y

Y

Y

Y

Y

Relay manager

N

Y

Y

Y

Y

Y

Y

JP1/Software Distribution Client (including remote control agent)

Relay system#

Y

Y

Y

Y

Y

Y

Y

Client

Y

Y

Y

Y

Y

Y

Y

JP1/Software Distribution Manager (Asset Information Manager Limited)

Manager

N

Y

Y

Y

Y

Y

N

Relay manager

N

Y

Y

Y

Y

Y

N

JP1/Asset Information Manager

N

Y

Y

Y

Y

Y

N

JP1/Client Security Control

Manager

N

Y

Y

Y

Y

Y

N

Agent

Y

Y

Y

Y

Y

Y

Y

JP1/NM

Manager

Y

Y

Y

Y

Y

Y

Y

Agent

Y

Y

Y

Y

Y

N

Y

Legend: Y: Can coexist. N: Cannot coexist.

#: Includes JP1/Software Distribution SubManager.

For details about how to perform an overwrite installation from JP1/IT Desktop Management to JP1/IT Desktop Management 2, see 5.6 Overview of upgrading the entire JP1/IT Desktop Management 2 system.

Automatically acquiring JP1/IT Desktop Management operation log data during overwrite installation

You can automatically acquire a maximum of 30 days of operation log data from the online area of the JP1/IT Desktop Management operation log database during an overwrite installation to JP1/IT Desktop Management 2. This data is imported into the JP1/IT Desktop Management 2 operation log database. In the window indicating that setup is complete, select the Automatically import the operation logs of old products to the database check box. The automatically acquired operation log data is automatically deleted when the period specified in Storage period for operation logs to be automatically acquired in the Operation Log Settings view of the Settings module has elapsed.

Important
  • To automatically acquire operation log data from JP1/IT Desktop Management, you need to set a storage location in the setup of JP1/IT Desktop Management before performing the overwrite installation.

  • The acquisition of operation log data from JP1/IT Desktop Management might take a day or longer.

  • You can view the progress of operation log acquisition in the Background Task panel of the Home module, or the Manual Acquisition of Stored Operation Logs dialog box of the Security module.

  • Because the acquisition of JP1/IT Desktop Management operation log data uses the manual acquisition function of JP1/IT Desktop Management 2, the associated events and messages will refer to manual acquisition.

  • Because the management methods of operation logs differ between JP1/IT Desktop Management and JP1/IT Desktop Management 2, for operation logs of JP1/IT Desktop Management, on the time chart of the upper part of the Operations Log List view, the dates that are a day before and after the dates on which operation logs exist might be displayed as activated.

Tip

If there is no storage location specified for operation log data in the JP1/IT Desktop Management setup, the data in the online area of the JP1/IT Desktop Management database is output to the database backup folder during the overwrite installation of JP1/IT Desktop Management 2. The output destination for the data is displayed on the window indicating that setup is complete. To import the data into the JP1/IT Desktop Management 2 operation log database, you need to set the storage location for operation log data in the setup of the JP1/IT Desktop Management 2 management server. Then, import the data manually by copying the following files:

  • OPR_CATALOG_YYYYMMDD.csv

  • OPR_DATA_YYYYMMDD.zip

  • OPR_OTHER.zip

A version upgrade of an environment where a site server is used

When you use a site server of JP1/IT Desktop Management (JP1/IT Desktop Management - Remote Site Server is installed.), perform the following operation before performing a version upgrade to JP1/IT Desktop Management 2 - Manager. If you do not perform it, you cannot perform ITDM-compatible distribution and collect operation logs.

Important

If you need to install a relay system on a computer that was being used as a JP1/IT Desktop Management site server (a computer with JP1/IT Desktop Management - Remote Site Server installed), uninstall JP1/IT Desktop Management - Remote Site Server from the computer before installing the relay system.

Settings that cannot be inherited from JP1/IT Desktop Management

If you perform an overwrite installation of JP1/IT Desktop Management 2 on a computer that has JP1/IT Desktop Management installed, the following display items and display order settings are not inherited and are initialized: