5.4 Procedure for performing an overwrite installation of a network access control agent from the supplied media
To perform an overwrite installation of a network access control agent, you must use a version that is no earlier than the currently installed version. In addition, you must log on to the OS as a user with administrator permissions.
- Important
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To install the agent on a Windows computer that supports User Account Control (UAC), a dialog box requesting elevation of the permissions level might appear. If this dialog box appears, agree to the request.
- Important
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Do not shut down the OS during installation. If you do so, the agent might not run correctly even if you install it again later.
To perform an overwrite installation of a network access control agent:
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Insert the supplied media in the CD/DVD drive.
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In the Hitachi Integrated Installer dialog box that opens, select JP1/IT Desktop Management 2 - Network Monitor, and then click the Install button.
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In the dialog box indicating the start of installation, click the Next button.
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In the dialog box indicating that installation preparations are complete, click the Install button.
Installation starts.
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In the dialog box indicating that installation is complete, click the Complete button.
The overwrite installation of the network access control agent is complete. You do not need to restart the computer.
- Important
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If the network access control agent is performed overwrite installation on a device before the process of enabling Network Monitor has been completed, restart the device after the overwrite installation.