3.15 Procedure for upgrading a database

This is a management server setup item.

If you performed an overwrite installation of JP1/IT Desktop Management 2, upgrade a database when you need.

Important

If the Setup check box was cleared at completion of the overwrite installation, setup will not have taken place. In this case, upgrade the database by performing the following procedure.

To upgrade a database:

1. Log on to the OS as a user with administrator permissions.

2. On the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup.

3. In the Setup window, click the Next button.

4. In the Select a Setup view, select Database Upgrade, and then click the Next button.

   You can only select Database Upgrade if JP1/IT Desktop Management 2 determines that a database upgrade is required. If Database Upgrade is unavailable, this means that the database does not need to be upgraded. In this case, click Cancel button to exit setup.

5. In the Database Upgrade Settings view, specify the upgrade settings, and then click the Next button.

   When you change the database folder, the data other than the operation logs in the database in the old folder is passed to the new folder, but the old data for operation logs is deleted. Perform manual acquisition of operation log data as needed.

6. In the Confirm Setup Settings view, check the settings, and then click the Next button.

7. In the dialog box indicating that setup is complete, set whether to register components after setup, and then click the OK button.

   Components include agents and network monitor agents. Registering these programs on the management server allows you to deploy the agent software, and to install the network monitor agent from the user interface.

   To register a component, specify the settings related to component registration and update when the Component Registration dialog box opens.

   Tip

   If you start setup after installation, you can update a component in the dialog box indicating that setup is complete.

   For details about updating components, see 5.8 Updating components.

The database is upgraded.

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