Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Overview and System Design Guide


4.4.10 Remote control configuration

An administrator can connect to and operate remote computers.

The following figure shows a remote control configuration.

[Figure]

An administrator's computer that connects to remote computers requires a controller. When you click the Remove Control button in the Inventory module, the controller is automatically installed on the administrator's computer.

Important

You cannot install the controller on a computer running the UNIX or Mac operating system. An agent for UNIX or Mac does not include the remote control agent, which is a program required on a remotely-controlled computer. Note that the remote control function can be used on a computer running a Mac operating system if the computer is connected by using RFB.