Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Overview and System Design Guide


2.22.6 Behavior when operations are restricted on users' computers

You can restrict user attempts to start improper software, perform print operations, or use a prohibited device. This functionality provides a convenient means of maintaining security within a company, by restricting movement of information.

Blocking startup of software

When a user starts unauthorized software or uses software that is allowed during a specified period only, the Software Startup Suppression dialog box might be displayed. The software might be automatically stopped depending on the usage status.

Clicking the OK button in the Software Startup Suppression dialog box closes the dialog box.

The following describe the notification messages displayed in the Software Startup Suppression dialog box.

Note that if the OS on a user's computer is Windows Server 2019, Windows Server 2016, Windows 10, Windows 8.1, Windows 8, or Windows Server 2012, a dialog box is displayed on the desktop of the user's computer.

Notification of blocked software

Displayed when there is an attempt to start unauthorized software. The following figure shows a display example.

[Figure]

Notification of the time the software is available

Displayed when the software allowed for use during a specified period is being used during that period. The following figure shows a display example.

[Figure]

Notification of the time the software is unavailable

Displayed when the software allowed for use during a specified period is being used and the period will end soon. When the period has passed, the software is automatically stopped. The following figure shows a display example.

[Figure]

Blocking printing

When printing is performed on an agent-installed computer to which a security policy for blocking printing is applied, the Printing suppression dialog box for blocking printing is displayed. Clicking the OK button closes the dialog box.

Note that if the OS on a user's computer is Windows Server 2019, Windows Server 2016, Windows 10, Windows 8.1, Windows 8 or Windows Server 2012, a dialog box is displayed on the desktop of the user's computer.

The following figure shows the Printing suppression dialog box.

[Figure]

When allowed, the user can use a password to release the blockage of printing. To perform this, double-click the Block Printing icon ([Figure]) in the taskbar. The Release Printing Suppression dialog box (for entering a password) is displayed. Enter the necessary password, and then click the OK button.

Note that if the OS on a user's computer is Windows Server 2019, Windows Server 2016, Windows 10, Windows 8.1, Windows 8 or Windows Server 2012, a dialog box is displayed on the desktop of the user's computer.

The following figure shows the Release Printing Suppression dialog box (for entering a password).

[Figure]

If blockage of printing could be released, the Release Printing Suppression dialog box (indicating a successful operation) is displayed. The user will then be able to perform printing. If blockage of printing could not be released, the Release Printing Suppression dialog box (indicating a failure operation) is displayed. Clicking the OK button closes the dialog box.

If the user clicks the Block Printing icon ([Figure]) when a password for releasing blockage of printing cannot be used, a dialog box indicating that printing is being blocked is displayed. Clicking the OK button closes the dialog box.

Restricting use of devices

When a device is used on an agent-installed computer with a security policy for restricting the use of the device applied, and if the security policy is configured to display a message, the Device usage suppression dialog box appears. Clicking the OK button closes the dialog box.