2.18.3 Checking the status of management relay servers under the local server

In a multi-server configuration, you can use a higher management server to check the hierarchical structure of the management relay servers under the local server, or delete an unnecessary management relay server from the hierarchical structure. You can also check the operation status of each management relay server.

The higher management server displays the hierarchical structure and operation status of each management relay server in the Hierarchical Configuration Under the Local Server and Operation Status panel in the Home module. This information is based on the information reported by the lower management relay servers. The following table lists the information that is reported by lower management relay servers to the higher management server.

Item		Report trigger
IP address		When the agent for the management relay server automatically reports the device information to the higher management server When an administrator of the management relay server edits the device information of the local server
User Name
Phone
E-mail
Connection information of the management relay server	Host name	When the management relay server starts
	Host ID
	Port number of the remote control agent
	Port number for HTTP connection
	If the operation logs and USB device registration information is sent to the higher management server
	Date/time of final connection notification^#	When the management relay server starts When automatic notifications are sent according to the notification interval to the higher server (five minutes by default) that is specified during the server setup

#: The date and time at which the management relay server reported the connection information to the higher management server.

The lower management relay server reports the connection information of management relay servers under the server and connection information of the local server to the higher management server.

Checking the hierarchical structure of the management server

The hierarchical structure of the management relay servers under the local server is displayed in a tree structure with the local server at the top of the tree.

Deleting an unnecessary management relay server

You can delete an unnecessary management relay server and the management relay servers under the management relay server from the hierarchical structure. Note that the following information managed by the deleted management relay server will also be deleted from the management server on which deletion was performed.

Device information
Group of network segments

Tip: The device information are deleted in sequence as the management relay server that manages the devices are deleted from the hierarchical structure.

Checking the detailed information of the management relay server

You can check the detailed information of the management relay server under the local server. The following table lists the information that can be checked.

Item		Description
Summary	Status	Status of the management relay server that displays the detailed information
Summary	Date/time of final connection notification	The date and time when the management relay server that displays the detailed information most recently reported the information to the higher management server
System Details	Operation status	Operation status of the management relay server that displays the detailed information (Running, Warning, and Unknown)
	Host name	Host name of the management relay server that displays the detailed information
	IP address	IP address of the management relay server that displays the detailed information
	Host ID	Host ID of the management relay server that displays the detailed information
	Route from Local Server	Path, starting from the local server, of the management relay server that displays the detailed information
End User Information	User Name	User name of the management relay server that displays the detailed information
	E-mail	E-mail address of the management relay server that displays the detailed information
	Phone	Phone number of the user of the management relay server that displays the detailed information

Judging the operation status

You can set how to judge the operation status to check if management relay servers under the local server are operating properly. There are the following judgment methods:

The operation status is set to Warning when connection cannot be confirmed for the specified number of days

A management relay server whose connection cannot be confirmed for the specified number of days (from 1 to 30 days) are deemed abnormal and its operation status is changed to Warning. In addition, a warning event is issued to the higher management server, and a notification is displayed in the Home module. The operation statuses for the management relay servers lower than the connection-lost management relay server are changed to Unknown because the higher management server cannot acquire the date/time of the final connection notification for those devices.

Select this judgment method if you need to check the operation statuses of the management relay servers under the local server.

Operation statuses of all the management servers are set to Running

The operation status of the management relay servers under the local server are not monitored.

Select this judgment method if you do not need to check the operation statuses of the management relay servers under the local server.

Tip: The Hierarchical Configuration Under the Local Server and Operation Status panel in the Home module can be used to start the operation window of a management relay server in a separate window, or to start remote control. This can be useful when handling an erroneous management relay server.

Related Topics:

To Page Top