2.18.8 Remote control in a multi-server configuration
In a multi-server configuration, you can remotely control not only the computers directly under the local server, but also a management relay server under the local server, and the computers managed by the management relay server. This is useful when you respond to an inquiry from a computer user, or investigate when an abnormality is detected on a computer.
The port number must be the same between the controller and the remote control agent, when you remotely control a management relay server under the local server or computers managed by the management relay server. If they have different port numbers, re-specify the port number as follows:
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Port number used by the controller
If you use the primary management server to remotely control a computer, use the Options dialog box to specify the port number. If you use a management relay server to remotely control a computer, use either of the following methods:
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Specify in the Options dialog box of the controller.
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Specify in the setup of the management relay server.
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Port number used by the remote control agent
Use either of the following methods:
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Specify in the Remote control settings view for agent configuration (when you remotely control a computer managed by a management relay server under the local server).
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Specify in the setup of the management relay server (when you remotely control a management relay server).
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If you want to use one of the following functions while remotely controlling a management relay server under the local server or computers managed by a management relay server, AMT-related configuration is required in the Options dialog box of the controller.
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Turning on a computer using AMT
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Remote CD-ROM function