2.7.9 Using the remote control feature in NAT and DHCP environments
In NAT environments
NAT is a process of translating network addresses to mask a private address space from the public network. There are two types of address translation: Fixed address allocation (static mode) and dynamic address allocation (dynamic mode).
Note the following when using the remote control feature in a NAT environment:
- When using fixed address allocation (static mode)
-
No restrictions apply to use of the remote control feature.
- When using dynamic address allocation (dynamic mode)
-
You cannot connect to a computer from the controller. You can initiate a remote control session by having the user send a connection request from the computer to the controller.
In DHCP environments
DHCP is a network protocol that automatically allocates IP addresses to computers as they connect to the network. Because computers in a DHCP environment have a different IP address each time they connect to the network, you cannot connect to a computer from the controller. You can initiate a remote control session by sending a connection request from the computer to the controller.
Note that if you use static DHCP, computers retain the same IP address, allowing you to connect to computers directly from the controller.
Related Topics: