2.7.6 Automatically updating the controller program
When the controller program is updated as part of an JP1/IT Desktop Management 2 upgrade, the controller program is automatically replaced with the new version the next time you start a remote control session from the operation window.
- Important
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In the following situations, the controller program is not automatically replaced:
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In an environment where you connect to JP1/IT Desktop Management 2 via a proxy server, the proxy server is configured incorrectly in the Internet Options
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Internet Explorer is in offline mode
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